Human Resource Development and the Organization (3 hours)
- Main functions and activities
- Linking HRD to Strategic Business Goals
- Learning
Organization
- Benefits
- Five Disciplines by Peter Senge
- Organizational Learning
- Knowledge Management
- Methods of employing Knowledge Management
- Benefits of Knowledge Management
- Impact of Globalization on HR (offshoring, outsourcing)
- Competency Model for HR
Legislation impacting HRD (2 hours)
- US Copyright Act, 1976
- Eligibility for Copyright Protection
- Advantages of obtaining a copyright
- Purpose of Copyright Law
- Doctrine of Fair Use
- US Patent Act
- Trademark Act, 1946
- Civil Rights Act, 1964
- Uniform Guidelines on Employee Selection Procedures
- Americans with Disabilities Act, 1990
- Age Discrimination in Employment Act
- Uniformed Services Employment and Reemployment Rights Act
Organizational Development Initiatives(3 hours)
- Organizational Culture
- Change Process Theory - Kurt Lewin's Model
- Organizational Development
- Appreciative Enquiry
- Team Building
- Flexible Work
- Flexible Staffing
- Diversity Programs
- Quality Initiatives
- Total Quality Management
- Theories of Deming, Juran, Crosby, Taguchi
- SIPOC
- Cause and Effect Diagram
- Scatter Diagram
- Check Sheet
- Control Chart
- Histogram
- Pareto Chart
- Theory of Constraints
Adult Learning and Motivation(2 hours)
- Andragogy vs. Pedagogy
- Obstacles to Adult Learning
- Learning Styles
- Learning Curves
- Increasing Returns
- Decreasing Returns
- S-shaped curve
- Plateau curve
- Learning Levels and Theories
- Maslow's Hierarchy of Needs
- Herzberg's Motivation-Hygiene Theory
- McClelland's Acquired Needs Theory
- McGregor's Theory X and Theory Y
- Vroom's Expectancy Theory
Training and Development(3 hours)
- Training and Development Programs
- ADDIE Model of Instruction
- Assessment
- Design
- Development
- Implementation
- Evaluation (Kirkpatrick's Model)
- Training Delivery Methods
- Classroom
- E-learning
- Blended Learning
- On-job Training
- Vestibule Training
Talent Management (3 hours)
- Career Planning and Management
- Roles in Managing Career Development
- Model Career Development
- Employee Development Programs
- Succession Planning/Replacement Planning
- Fast Track Programs
- Flexible Work / Flexible Staffing / Alternative Staffing
- Expatriation and Repatriation
- Challenges in Talent Management
Developing Leaders (2 hours)
- Leadership and Management
- Leadership Practices
- Grooming Potential Leaders
- Trait Leadership Theory
- Theories of Leadership
- Behavioral Theory of Leadership
- Situational Leadership Theory (Hersey and Blanchard)
- Situational Leadership Theory (Blake and Mouton)
- Fidler's Contingency Theory
- Transactional Leadership
- Issues Affecting Leadership
Performance Management (2 hours)
- Organizational Values and Goals
- Performance Management Standards
- Employee Performance and Feedback
- Performance Appraisal Methods
- Errors in Performance Appraisal
- Business Results and Employee Growth